We typically provide initial quotes within 24-48 hours after receiving your request. For complex projects requiring site visits or detailed engineering analysis, it may take 3-5 business days to provide a comprehensive quote.

Yes, we offer 24/7 emergency breakdown service for critical electrical systems. Our on-call technicians can respond to emergencies within 2-4 hours depending on location and severity of the issue.

Yes, we are the first Bahraini company to achieve IEC 61439 certification. All our switchgear and control panels are manufactured to IEC standards and tested by DEKRA laboratories in Germany, with certification from DAMSTRA.

Project timelines vary based on scope and complexity. Simple installations may take 2-4 weeks, while complex turnkey projects can take 3-6 months. We provide detailed project schedules during the quotation phase and maintain regular communication throughout the project.

Yes, we offer comprehensive annual maintenance contracts (AMC) tailored to your needs. These include scheduled preventive maintenance, priority emergency response, spare parts management, and detailed maintenance reports.

We offer flexible payment terms based on project scope. Typical terms include an initial deposit (30%), progress payments (40%), and final payment upon completion (30%). We can discuss customized payment schedules for large projects.